Thinking Thursdays TIPs

Patients Really Want More Patience and Less Anxiety

An Anxious America Do you remember the first time you went to the grocery store after the initial outbreak of COVID-19? I do. I walked in wearing my mask, armed with a can of disinfectant wipes and a bottle of Read More

What Patient Really Want: A Safe and Efficient Experience

COVID-19: Turn the Ship Around! Like the rest of the world, when the COVID-19 pandemic was materializing, I cancelled all non-emergent checkups for my family and steered-clear of healthcare facilities for quite some time. My youngest son with Cerebral Palsy Read More

Patients Want a Personal and Technologically Convenient Experience in Healthcare

The Best of Both It’s no surprise that in today’s technology-saturated culture, there is a vast amount of research on how technology can be used within the world of medicine. However, what I did find surprising was the amount of Read More

Sometimes a Patient Just Wants To Hear “I’m Sorry” When Things Go Wrong

The Hippocratic Oath Chances are if you’re reading this article, you have most likely heard the expression, “First, do no harm” and have maybe even dedicated your life’s work to upholding these words. It derives from the Latin phrase, “primum Read More

How Essential is Social Media for Healthcare Organizations?

Myth or Not:  Social Media is NOT an Essential Tool for Most Healthcare Organizations Social Media in Healthcare We published an article in 2017 titled, “Social Media and Healthcare: 10 Insightful Statistics” which highlighted a list of 10 statistics related to Read More

Does Addressing Patients by Name Make a Difference?

Myth or Not: Addressing Patients by Name Makes a Difference First, a big thank you to Jennifer D. who serves as a Medical Office Coordinator for one of our beloved M3 clients. Jennifer suggested the topic for this week’s Myth Debunking Read More