Telehealth

Asian woman doctor is online visiting with a patient on the internet application and Listening of the symptoms and explains how to treat the initial disease, Concept of Medical technology.

Improving Patient Engagement and Retention Through Technology

From the exam room to the home, technology is transforming every facet of healthcare at a pace that’s both exciting and overwhelming. Artificial intelligence systems can accurately create predictive outcome models or design smarter medicine, and remote health technology keeps Read More

Portrait of smilling senior doctor of medicine in his ordination

Acute Access: Phone-Tag is Not the Answer

While four years have passed since its publication (in the healthcare industry that seems like a decade or more), our list of eight (8) essential practices for creating an exceptional patient experience is still entirely relevant today. What has changed Read More

How Telehealth Experience Will Soon Determine Patient Satisfaction

Silver-Linings Without a doubt, one of my favorite silver-linings of the COVID-19 pandemic was definitely drive-thru Mexican food. I kid you not – during the thick of the pandemic last year, the local Mexican restaurant in town offered drive-thru service, Read More