Creating a culture of service excellence within a physician practice happens one patient at a time, which means, this highly sought-after culture can be achieved and sustained by any practice willing to stay focused and put forth consistent effort. Amazing Read More
Health promotion and disease prevention are more relevant today than ever before considering some of the key issues affecting the US Healthcare system. According to CMS, national healthcare expenditures rose 9.7% in 2020 to $4.1 trillion, accounting for 19.7 percent Read More
The US Department of Labor reported that by 2024, translation and interpretation will grow by 29%. The post-pandemic situation has also intensified the demand for medical interpretation. What makes it different from other forms of interpretation? To practice medical interpretation, Read More
Below are several descriptions of Patient Engagement. As you read over these descriptions, check out the highlighted action words that reveal a common theme. This common theme may be considered the main goal of an effective patient engagement program. “Patient Read More
Empathy and Compassion in Healthcare Responding to the emotional needs of patients with empathy and compassion can be challenging, at best, and it takes much practice to get it right. The first step is to recognize that there is an Read More
Bridging the Gap: The first time I met with my son’s neurodevelopmental disabilities physician, I thought she was a bit rude. She would ask a question regarding my son and then incessantly type away at her computer as I answered, Read More
Don’t Throw the Baby Out Are you even blogging if you don’t use the phrase “new normal” somewhere within your writings these days? Whether you’ve grown tired of reading the phrase or not, the 2020 adage does sum up today’s Read More
Thinking Thursdays TIPs Improving Bedside Manner Despite COVID-19 Limitations Practice Makes Better There’s a ton of research out there regarding the benefits of good bedside manner including reducing the risk of litigation, influencing a patient’s health for the better, and Read More
Patient Collections Overhaul Last month we discussed the growing rate of financial stress among most patients in our blog post, “What to Expect From Your Patients in 2021: Financial Stress.” Feel free to give it a quick read if you Read More
What Doesn’t Kill You I hereby declare Kelly Clarkson’s What Doesn’t Kill You as 2021’s theme song. Being a song about a breakup, it doesn’t exactly translate on all levels, but the age-old adage it leaves reverberating in my head Read More