Below are several descriptions of Patient Engagement. As you read over these descriptions, check out the highlighted action words that reveal a common theme. This common theme may be considered the main goal of an effective patient engagement program. “Patient Read More
Empathy and Compassion in Healthcare Responding to the emotional needs of patients with empathy and compassion can be challenging, at best, and it takes much practice to get it right. The first step is to recognize that there is an Read More
Bridging the Gap: The first time I met with my son’s neurodevelopmental disabilities physician, I thought she was a bit rude. She would ask a question regarding my son and then incessantly type away at her computer as I answered, Read More
Don’t Throw the Baby Out Are you even blogging if you don’t use the phrase “new normal” somewhere within your writings these days? Whether you’ve grown tired of reading the phrase or not, the 2020 adage does sum up today’s Read More
Thinking Thursdays TIPs Improving Bedside Manner Despite COVID-19 Limitations Practice Makes Better There’s a ton of research out there regarding the benefits of good bedside manner including reducing the risk of litigation, influencing a patient’s health for the better, and Read More
Patient Collections Overhaul Last month we discussed the growing rate of financial stress among most patients in our blog post, “What to Expect From Your Patients in 2021: Financial Stress.” Feel free to give it a quick read if you Read More
What Doesn’t Kill You I hereby declare Kelly Clarkson’s What Doesn’t Kill You as 2021’s theme song. Being a song about a breakup, it doesn’t exactly translate on all levels, but the age-old adage it leaves reverberating in my head Read More
Information Bankruptcy COVID-19 has become like a sort-of “red-headed stepchild” we’re all now bound to as a result of a begrudging and undesired union. (No offense if you actually are a red-headed stepchild, but you get my point… hopefully). Whether Read More
Greater and Sustained Transformation “In 2021, transformation (and not just digital) will continue on a grander scale, bringing forth greater and sustained transformation across all healthcare settings,” write authors Arielle Trzcinski and Jeff Becker for the Forrester article, “Predictions 2021: Read More
Expect the Unexpected This week we’re starting a new series looking ahead at projected health trends for the new year. It seems a bit ironic – to be making predictions about the future right on the heels of one of Read More