Patient Satisfaction

clinic, profession, people and medicine concept - happy female doctor over group of medics meeting at hospital

Advanced Practice Providers: How to Make Patients Feel Cared for and Comfortable

Last week we began looking at APPs (advanced practice providers) as valuable members of a patient’s healthcare team, especially in today’s current shift from fee-for-service healthcare, to value-based healthcare. I quoted MEDI Leadership’s Kathy Gibala, and I think it’s worth Read More

How the Patient-provider Encounter Drives Patient Satisfaction

Understanding Physicians in Order to Boost Patient Satisfaction A-Day-in-the-Life: We previously discussed the importance of your key players (physicians) in creating a culture within your healthcare facility that leads to improved patient satisfaction. There’s no doubt about it – patients’ Read More

How Telehealth Experience Will Soon Determine Patient Satisfaction

Silver-Linings Without a doubt, one of my favorite silver-linings of the COVID-19 pandemic was definitely drive-thru Mexican food. I kid you not – during the thick of the pandemic last year, the local Mexican restaurant in town offered drive-thru service, Read More

Research Shows You Can Improve Patient Satisfaction With Just One Endeavor

Improving Patient Satisfaction Through Employee Engagement If Mama Ain’t Happy Here in Tennessee, we have a saying: “If mama ain’t happy, ain’t nobody happy.” Let’s turn a blind eye towards the horrendous grammar, and focus on the point of the Read More

Has COVID-19 Impacted Your Bedside Manner?

Thinking Thursdays TIPs Improving Bedside Manner Despite COVID-19 Limitations Practice Makes Better There’s a ton of research out there regarding the benefits of good bedside manner including reducing the risk of litigation, influencing a patient’s health for the better, and Read More

A Successful Patient-Provider Relationship is All Your Patients Really Want

Trust, Honesty and Effective Communication I consider myself to be a pretty decent mom, but there is that one time of year I have my doubts. It’s almost every September when I take my children to their well checkups and Read More