Practice Management

medicine, healthcare and people concept - doctor giving prescription to patient at medical office in hospital

5 Ways Medical Interpretation is Important in the Healthcare Industry

The US Department of Labor reported that by 2024, translation and interpretation will grow by 29%. The post-pandemic situation has also intensified the demand for medical interpretation. What makes it different from other forms of interpretation? To practice medical interpretation, Read More

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Vital Steps to Cure Mediocre Customer Service: Healthcare Has an Opportunity

Creating an environment that encourages patients to take an active role in their ongoing care separates the ordinary healthcare organization from the extraordinary healthcare organization.   A great healthcare organization demonstrates great patient engagement. In 1995 I had the opportunity Read More

These 35 Tips Will Improve Patient Safety in Your Healthcare Facility

Very few protocols have gone through the level of scrutiny that patient and healthcare worker safety has endured in recent years. As an industry, we’ve learned so much so quickly that deploying the latest best practices for patient safety can Read More