Despite how ingrained machine learning and artificial intelligence are in our daily lives, the mention of A.I., especially regarding health and healthcare outcomes, can conjure thoughts of machines forcing humans to serve and fuel them, becoming sentient and demanding rights, Read More
To thrive in today’s healthcare environment, primary care as well as specialty care physicians must implement and maintain strong patient engagement strategies. Effective patient engagement produces improved patient retention and patient outcomes. (1) Proactively engaging patients about their health and Read More
A recent shift to a population care model in the last several years has compounded one of the greatest strategic challenges that healthcare information technology leaders constantly face.(1) Care coordination is not a new problem, but evolving healthcare technology, telehealth, Read More
I recently received an email from my physician’s office that read as follows. The email was a surprise. I was not expecting test results or any other type of correspondence from my physician. A little anxious to know what was Read More
The US Department of Labor reported that by 2024, translation and interpretation will grow by 29%. The post-pandemic situation has also intensified the demand for medical interpretation. What makes it different from other forms of interpretation? To practice medical interpretation, Read More
The Importance of Service Recovery Cannot Be Overstated In today’s deeply consumer-driven healthcare sector, following up with patients is not only critical to compliance and outcomes, it is becoming the key factor in both retaining and building stronger, healthier patient Read More
From the exam room to the home, technology is transforming every facet of healthcare at a pace that’s both exciting and overwhelming. Artificial intelligence systems can accurately create predictive outcome models or design smarter medicine, and remote health technology keeps Read More
Close your eyes and imagine for just a few seconds (don’t let yourself spiral) that you’ve learned that your healthcare facility just exposed private patient information. What were your first thoughts, and what ramifications would impact your clinic, your patients, Read More
Like it or not, in today’s digital world physician practices must focus their attention and efforts toward online marketing to attract new patients. According to research, 75% of patients have searched online to find a healthcare provider. Of those patients Read More
While four years have passed since its publication (in the healthcare industry that seems like a decade or more), our list of eight (8) essential practices for creating an exceptional patient experience is still entirely relevant today. What has changed Read More