One major challenge facing all physician practices is patient scheduling. Regardless of the skill level, state-of-the-art equipment, and treatments available at the physician practice, patients cannot be adequately cared for without first gaining access to the care they need. Patient Read More
Endeavor for Excellence: Step 4 – Establish Performance Baselines If you have been following along for the redeployment of MedicalGPS’ service improvement program, this week we move into Step #4 — establishing baseline performance measures. If you have not been Read More
Last week we kicked-off MedicalGPS’ service improvement program, Endeavor for Excellence: Start Where the Patient Starts (E4E). If you missed last week’s announcement, which included steps #1 and #2 to get started, click here to get the ball rolling. Starting Read More
Welcome If you are a regular reader of MedicalGPS’ blog, Thinking Thursdays TIPs, we likely already know each other- it’s a pleasure to be with you again. If we do not currently know each other, my name is Jerry Stone, Read More
When someone asks, “What do you do?”, your answer is most likely short and to the point, describing your job or occupation. The ‘what’ is straightforward enough. After you answer the ‘what’, not too many people will ever follow up Read More
A recent shift to a population care model in the last several years has compounded one of the greatest strategic challenges that healthcare information technology leaders constantly face.(1) Care coordination is not a new problem, but evolving healthcare technology, telehealth, Read More
Hiring new staff for your medical practice can present you with some unexpected challenges. Healthcare cannot be compared to other industries. Working in a medical practice means having a lot of intense interactions with people who are either unwell or Read More
The US Department of Labor reported that by 2024, translation and interpretation will grow by 29%. The post-pandemic situation has also intensified the demand for medical interpretation. What makes it different from other forms of interpretation? To practice medical interpretation, Read More
When your primary goal is to improve and better market your practice, most experts place substantial value on commanding your online patient review scores. Public star ratings and reviews are certainly important for attracting patients, but too many practices have Read More
Creating an environment that encourages patients to take an active role in their ongoing care separates the ordinary healthcare organization from the extraordinary healthcare organization. A great healthcare organization demonstrates great patient engagement. In 1995 I had the opportunity Read More