Don’t Throw the Baby Out Are you even blogging if you don’t use the phrase “new normal” somewhere within your writings these days? Whether you’ve grown tired of reading the phrase or not, the 2020 adage does sum up today’s Read More
Crisis Fatigue No doubt about it, the duration of the COVID-19 pandemic has far exceeded our expectations, and many of us have been living in a prolonged state of stress. Reflect back on the beginning of the pandemic, over one Read More
Where Were You? At the risk of letting my southern roots show, have you heard the song, “Where Were You,” by Alan Jackson? The lyrics transport listeners back to the moment the Twin Towers fell on September 11, 2001. “Where Read More
Give a Man a Fish… I’m sure you know how it goes: “Give a Man a Fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime.” Interestingly enough, the exact Read More
An Embarrassing Story The other day I was meeting someone for the first time. Judging by appearances, I estimated a good ten years of age between us – me being older. (The exact numbers aren’t necessary for this particular story Read More
The Bill From the Ambulance Ride Like many newlywed couples, my husband and I were broke and inexperienced when we first got married. We were a recipe for disaster in Dave Ramsey’s book. For you see, both of us are Read More
COVID-19: Turn the Ship Around! Like the rest of the world, when the COVID-19 pandemic was materializing, I cancelled all non-emergent checkups for my family and steered-clear of healthcare facilities for quite some time. My youngest son with Cerebral Palsy Read More
Myth or Not: Team Huddles Improve the Patient Experience Myths Debunked We’ve been doing some Myth Debunking over the last few weeks. Here’s where we’ve been, just in case you missed a week, or you’d like to revisit. Week One: Read More
According to recent Glint data, which includes more than 2.9 million surveys from 700,000 employees all across the planet, from a wide array of industries, the overwhelming trend is clear — burnout IS happening! When COVID-19 cranked up earlier this Read More
This week we continue with part two of what it means to effectively lead through the COVID-19 crisis. You can read or review part 1 here. Staying grounded in the organization’s guiding principles is especially difficult during a crisis. Emotions Read More