Patient Collections Overhaul Last month we discussed the growing rate of financial stress among most patients in our blog post, “What to Expect From Your Patients in 2021: Financial Stress.” Feel free to give it a quick read if you Read More
Self-Sacrificing According to the 2020 Medical Economics Physician Burnout Survey, ninety-one percent of doctors say they have felt burn out from practicing medicine at some point in their career. (1) The job of a healthcare professional is naturally self-sacrificing, but Read More
What Doesn’t Kill You I hereby declare Kelly Clarkson’s What Doesn’t Kill You as 2021’s theme song. Being a song about a breakup, it doesn’t exactly translate on all levels, but the age-old adage it leaves reverberating in my head Read More
Information Bankruptcy COVID-19 has become like a sort-of “red-headed stepchild” we’re all now bound to as a result of a begrudging and undesired union. (No offense if you actually are a red-headed stepchild, but you get my point… hopefully). Whether Read More
Last week we began our expectations for 2021 by initially characterizing the new kind of patient directly affected by the COVID-19 pandemic. In case you missed it, feel free to catch up here. In a nutshell: the rising rates of Read More
New Year, Same Old Pumpkin Well, the new year is here and despite our best wishes, COVID-19 is still rearing its ugly head. Remember when we all thought it would be over by summer of last year? We rolled into Read More
Following-up with patients is not only critical to compliance and outcomes, it is a key factor in building stronger, healthier patient relationships. When patients provide feedback indicating their expectations were not met, a quick follow-up phone call will increase the Read More
Greater and Sustained Transformation “In 2021, transformation (and not just digital) will continue on a grander scale, bringing forth greater and sustained transformation across all healthcare settings,” write authors Arielle Trzcinski and Jeff Becker for the Forrester article, “Predictions 2021: Read More
Expect the Unexpected This week we’re starting a new series looking ahead at projected health trends for the new year. It seems a bit ironic – to be making predictions about the future right on the heels of one of Read More
Give a Man a Fish… I’m sure you know how it goes: “Give a Man a Fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime.” Interestingly enough, the exact Read More