Last week we began our expectations for 2021 by initially characterizing the new kind of patient directly affected by the COVID-19 pandemic. In case you missed it, feel free to catch up here. In a nutshell: the rising rates of Read More
New Year, Same Old Pumpkin Well, the new year is here and despite our best wishes, COVID-19 is still rearing its ugly head. Remember when we all thought it would be over by summer of last year? We rolled into Read More
An Embarrassing Story The other day I was meeting someone for the first time. Judging by appearances, I estimated a good ten years of age between us – me being older. (The exact numbers aren’t necessary for this particular story Read More
Am I the only one who wished there was a “How-to-Do-Life-During-a-Global-Pandemic-for-Dummies” handbook at the initial outbreak of COVID-19? There were so many unknowns: “How am I going to buy groceries?”, “What do I do about my son’s doctor appointments?”, “Do Read More
An Anxious America Do you remember the first time you went to the grocery store after the initial outbreak of COVID-19? I do. I walked in wearing my mask, armed with a can of disinfectant wipes and a bottle of Read More
The Waiting Game One Sunday last month, I experienced my first asthma attack in over two decades. My husband called some friends of ours to come stay with the kids so he could drive me to the hospital. In a Read More
COVID-19: Turn the Ship Around! Like the rest of the world, when the COVID-19 pandemic was materializing, I cancelled all non-emergent checkups for my family and steered-clear of healthcare facilities for quite some time. My youngest son with Cerebral Palsy Read More
The Best of Both It’s no surprise that in today’s technology-saturated culture, there is a vast amount of research on how technology can be used within the world of medicine. However, what I did find surprising was the amount of Read More
David in His Fight Against Goliath This week I feel a bit like David in his fight against Goliath as we tackle the topic of phone etiquette and phone triage within healthcare and how it directly impacts the patient’s experience. Read More
Bedside Manner and Compassion This week’s topic is closely connected to what we discussed in last week’s blog. If you missed it, feel free to click here and catch up. All of the topics touched on last week (trust, honesty, Read More