When someone asks, “What do you do?”, your answer is most likely short and to the point, describing your job or occupation. The ‘what’ is straightforward enough. After you answer the ‘what’, not too many people will ever follow up Read More
Being a nurse is hard. You face a lot of challenges, both physical and mental, and see numerous patients every day. At some point in your career, no matter how successful you’ve been, you may even start to doubt your Read More
Hiring new staff for your medical practice can present you with some unexpected challenges. Healthcare cannot be compared to other industries. Working in a medical practice means having a lot of intense interactions with people who are either unwell or Read More
Creating a culture of service excellence within a physician practice happens one patient at a time, which means, this highly sought-after culture can be achieved and sustained by any practice willing to stay focused and put forth consistent effort. Amazing Read More
Ask most healthcare administrators, and they’ll list improving patient engagement as a primary focus of their teams. Many of those same practice managers will fail to list employee engagement in the same breath. Yet several studies have shown that employee engagement in Read More
Very few protocols have gone through the level of scrutiny that patient and healthcare worker safety has endured in recent years. As an industry, we’ve learned so much so quickly that deploying the latest best practices for patient safety can Read More
Bridging the Gap: The first time I met with my son’s neurodevelopmental disabilities physician, I thought she was a bit rude. She would ask a question regarding my son and then incessantly type away at her computer as I answered, Read More
Last week we began looking at APPs (advanced practice providers) as valuable members of a patient’s healthcare team, especially in today’s current shift from fee-for-service healthcare, to value-based healthcare. I quoted MEDI Leadership’s Kathy Gibala, and I think it’s worth Read More
Shift in Healthcare Steve Jobs once said, “The people who are crazy enough to think they can change the world are the ones who do.” (1) Speaking of Steve Jobs and changing the world, do you remember when Apple rolled Read More