Online Reputation What did we do before the internet? Seriously. Just yesterday I learned how to replace a damaged spindle, I refilled several prescriptions, I ordered groceries, I researched the pharmacy’s hours of operation, and I shopped for a new Read More
Patient Feedback: Ultimately Important There’s nothing more frustrating than having a bad experience with a large, seemingly monopolistic entity, knowing that any feedback you might provide is utterly worthless in improving customer treatment. Regardless of how many times you passionately Read More
Bridging the Gap: The first time I met with my son’s neurodevelopmental disabilities physician, I thought she was a bit rude. She would ask a question regarding my son and then incessantly type away at her computer as I answered, Read More
Care Coordination – A Tremendous Help I certainly wished someone had given me a handbook on parenting a child with special needs in the days following our son’s accident. Those early days were so foggy, and we had no idea Read More
No Stranger to Healthcare Facilities As the mother of four wonderful children (one of which has “special needs”), I’m no stranger to healthcare facilities of all varieties and specialties. My youngest son suffered an anoxic episode at the age of Read More
A Professional Patient Hi, there. My name is Amanda and it’s a joy to join you today for this week’s Thinking Thursday TIPs. As the mother of four wonderful children (one of which has “special needs”), I’m no stranger to Read More
Give a Man a Fish… I’m sure you know how it goes: “Give a Man a Fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime.” Interestingly enough, the exact Read More
An Embarrassing Story The other day I was meeting someone for the first time. Judging by appearances, I estimated a good ten years of age between us – me being older. (The exact numbers aren’t necessary for this particular story Read More
The Bill From the Ambulance Ride Like many newlywed couples, my husband and I were broke and inexperienced when we first got married. We were a recipe for disaster in Dave Ramsey’s book. For you see, both of us are Read More
Am I the only one who wished there was a “How-to-Do-Life-During-a-Global-Pandemic-for-Dummies” handbook at the initial outbreak of COVID-19? There were so many unknowns: “How am I going to buy groceries?”, “What do I do about my son’s doctor appointments?”, “Do Read More