Welcome If you are a regular reader of MedicalGPS’ blog, Thinking Thursdays TIPs, we likely already know each other- it’s a pleasure to be with you again. If we do not currently know each other, my name is Jerry Stone, Read More
When someone asks, “What do you do?”, your answer is most likely short and to the point, describing your job or occupation. The ‘what’ is straightforward enough. After you answer the ‘what’, not too many people will ever follow up Read More
Ask most healthcare administrators, and they’ll list improving patient engagement as a primary focus of their teams. Many of those same practice managers will fail to list employee engagement in the same breath. Yet several studies have shown that employee engagement in Read More
What is Burnout? Burnout is a state of emotional, mental, and often physical exhaustion brought on by prolonged or repeated stress. Though it’s most often caused by problems at work, it can also appear in other areas of life, such Read More
Turning Conflict into an Opportunity for Improvement Make a Plan As we made clear in the last two Thinking Thursday TIPs, the world of healthcare is undergoing a major shift from fee-for-service care to value-based care. As healthcare facilities Read More
Shift in Healthcare Steve Jobs once said, “The people who are crazy enough to think they can change the world are the ones who do.” (1) Speaking of Steve Jobs and changing the world, do you remember when Apple rolled Read More
Understanding Physicians in Order to Boost Patient Satisfaction A-Day-in-the-Life: We previously discussed the importance of your key players (physicians) in creating a culture within your healthcare facility that leads to improved patient satisfaction. There’s no doubt about it – patients’ Read More
Unique Challenges to Setting Culture It’s no coincidence that stress is a popular subject these days and has been the topic of several of our recent blogs. It’s not the sole topic of today’s Thinking Thursday TIPS, but it does Read More
Improving Patient Satisfaction Through Employee Engagement If Mama Ain’t Happy Here in Tennessee, we have a saying: “If mama ain’t happy, ain’t nobody happy.” Let’s turn a blind eye towards the horrendous grammar, and focus on the point of the Read More
Thinking Thursdays TIPs Providing Healthcare is Challenging Enough Without Workplace Stress Workplace Stress Defined Most of us love a good challenge – that victorious high you feel after conquering a seemingly impossible task through the implementation of a plan and Read More