Telemedicine

What Patients Really Want is Patient Engagement

September 3, 2020Healthcare Technology, M3-Patient Experience, Patient Engagement, Patient Loyalty, Patient Satisfaction, Relationships, Service Recovery, Telemedicine, Telephone Etiquette, What Patients really Want

Patient Engagement As we continue our multi-week series called What Patients Really Want, I must admit the topic we’re covering this week, patient engagement, is especially intriguing to me for a couple of reasons. One: there’s mass amounts of research Read More

COVID-19: Health Literacy Has Never Been More Important

April 30, 2020COVID-19, Health Literacy, Healthcare Technology, Leadership, Telemedicine

As the effects of COVID-19 continue, we have a front-row seat to observe how health literacy, or sadly in many cases, the lack of health literacy, plays out in our society. According to the Center for Disease Control (CDC), health Read More

Is Telemedicine here to stay? Consider These Seven Factors.

April 17, 2020COVID-19, Healthcare Technology, M3-Patient Experience, Patient Engagement, Strategic Planning, Telemedicine

After seeing such a huge increase in Telehealth Visits across the entire family of practices utilizing M3-Paient Experience®, it became apparent telemedicine has arrived and arrived in a BIG way. One of MedicalGPS’ larger clients has set a goal of Read More

Telemedicine: Managing the COVID-19 Pandemic and the New Normal

April 9, 2020April 9, 2020COVID-19, Healthcare Technology, HIPAA, M3-Patient Experience, Office Culture, Patient Engagement, Patient Satisfaction, Telemedicine, Telephone Etiquette, Thinking Thursdays TIPs

COVID-19 and Telemedicine As the impact of COVID-19 began to sweep across the country last month many of you quickly jumped into action to ramp-up delivery of care utilizing telemedicine technologies. To accommodate the shift to telemedicine, here at MedicalGPS Read More

Telemedicine

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