The current fee-for-service payment model is out and value based care is here to stay. So what exactly is value based care? Although there is not one standardized definition, value based care can be described as improving quality, efficiency, and Read More
What are CG CAHPS? Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys have been a focus for healthcare organizations across the US for years, even more so now that the government has linked hospital reimbursements to patient satisfaction Read More
The patient experience is much more than a few minutes with a doctor. Patients shape their perception of healthcare interaction along a wide range of experiences that stretch from the moment an appointment is scheduled until the final bill is Read More
Healthcare organizations across the country are facing the challenge of how to improve patient experience, health outcomes, and provide high-quality care all while reducing costs. Healthcare leaders have long understood the importance of a patient’s experience, however, the public reporting Read More
As the US Healthcare industry makes its transition from fee-for-service to a value-based model, many hospitals and medical practices are implementing strategies to improve quality, safety, outcomes, and patient satisfaction while attempting to reduce costs. Patient and Family Centered Care Read More
As patients demand a more active role in their health care, consumerization in the industry will continue to grow. Treating patients as other than health care consumers may erode the clinician-patient relationship, which would be a dire mistake, affecting clinical Read More
In today’s healthcare world physician practices have the ability to put their financials, clinical outcomes, and patient satisfaction data under a microscope more potent than any that have existed in the practice of medicine before. As databases grow and evolve, Read More
Martin Ekrem, Guest AuthorMartin (Marty) Ekrem is the Founder and President of Vaquero Health Resources, LLC™ (VHR). Prior to founding VHR, Ekrem was Vice President, Outreach Services, Via Christi Health (VCH) and President, Via Christi Solutions. Marty brings over 30 years Read More
Mutual Trust and Respect If there were one wish that most healthcare professionals would wish for it just might be an unlimited supply of trust and respect. Patients wish for the same – trust and respect. Mutual trust and respect Read More
Martin Ekrem, Guest AuthorMartin (Marty) Ekrem is the Founder and President of Vaquero Health Resources, LLC™ (VHR). Prior to founding VHR, Ekrem was Vice President, Outreach Services, Via Christi Health (VCH) and President, Via Christi Solutions. Marty brings over 30 years Read More