In today’s healthcare world physician practices have the ability to put their financials, clinical outcomes, and patient satisfaction data under a microscope more potent than any that have existed in the practice of medicine before. As databases grow and evolve, Read More
Martin Ekrem, Guest AuthorMartin (Marty) Ekrem is the Founder and President of Vaquero Health Resources, LLC™ (VHR). Prior to founding VHR, Ekrem was Vice President, Outreach Services, Via Christi Health (VCH) and President, Via Christi Solutions. Marty brings over 30 years Read More
Mutual Trust and Respect If there were one wish that most healthcare professionals would wish for it just might be an unlimited supply of trust and respect. Patients wish for the same – trust and respect. Mutual trust and respect Read More
Martin Ekrem, Guest AuthorMartin (Marty) Ekrem is the Founder and President of Vaquero Health Resources, LLC™ (VHR). Prior to founding VHR, Ekrem was Vice President, Outreach Services, Via Christi Health (VCH) and President, Via Christi Solutions. Marty brings over 30 years Read More
The majority of American healthcare organizations have profit margins so slim it would take a scalpel to dissect and understand what’s happening. Forbes recently surveyed America’s most profitable hospitals and discovered the reasons some hospitals operating at higher profit margins Read More
Customer Service Excellence in a Healthcare Setting If anyone knows how to run a successful hospital, it’s Fred Lee. His curriculum vitae includes a stint as senior vice president at an Orlando hospital and as an employee at Disney World. Read More
According to the Centers for Medicare & Medicaid Services, the Physician Quality Reporting System is, “a quality reporting program that encourages individual eligible professionals (EPs) and group practices to report information on the quality of care to Medicare. PQRS gives Read More
American Academy of Orthopedic Surgeons says Patient Satisfaction is An Emerging Health Policy Issue “The need to improve quality in healthcare delivery is increasing. The Centers for Medicare & Medicaid Services (CMS), hospitals, and insurance providers alike are striving to Read More
Where do you rank your patient’s perception of your practice? According to the 2013 HealthLeaders Media Industry Survey, 54% of Health Leaders rank ‘Patient Experience and Satisfaction’ as the top priority for the next three years.
I am just posting up the article from PCWorld about LinkedIn being hacked. Apparently a file containing some 6.5 million passwords appeared in a Russian online forum. They say some 200,000 have already been cracked. The good news is the Read More