Loyalty – Beyond Patient Satisfaction Access

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Maximize Patient Loyalty with the Actionable Items from this Presentation.

Learn and implement successful methods to improve the patient experience using MedicalGPS' web-enabled tools, employed by thousands of physician practices across the U.S.

Loyalty - Beyond Patient Satisfaction contains:

  • Compelling reasons why physician practices must move beyond measuring patient satisfaction to fostering increased patient loyalty
  • Research about how patient loyalty impacts physician practices
  • Primary, Secondary, and Tertiary factors contributing to patient loyalty
  • Strongest predictors of patient loyalty
  • Correlation analysis of key touch-points of the patient's experience as it relates to patient advocacy-loyalty
  • Ten ACTIONABLE items for implementation, allowing your practice to maximize patient loyalty.