The MedicalGPS Blog

QPP Alert: 2018 Quality Payment Program Proposed Rule

Posted by Jerry Stone on Aug 17, 2017 1:59:32 PM

This summer, the Centers for Medicare & Medicaid Services (CMS) issued a proposed rule that would make changes to the Quality Payment Program for 2018. The goal was to simplify the program and reduce reporting requirements while making it easier for rural and small practices to participate. If finalized, the proposed rule would also provide additional regulatory relief and more local and state flexibility.

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Social Media and Healthcare: 10 Insightful Statistics

Posted by Jerry Stone on Aug 9, 2017 3:59:30 PM

Why does social media matter to healthcare? A few recent statistics explain the impact social media is having in the healthcare industry, and why it is a force that can no longer be ignored.

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Identify Loyal Patients and Generate 5-Star Reviews with M3-Advocate®

Posted by Jerry Stone on Aug 3, 2017 10:19:13 AM

In today’s digital world there is no denying the significance of online reviews and the influence they can have on patient’s healthcare decisions. For medical offices, online reviews not only help to boost local search rankings, but they can also improve a practice’s reputation, and largely impact how many patients walk through the door.

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10 Ways Staff Can Help Increase Patient Referrals

Posted by Jerry Stone on Jul 28, 2017 6:00:00 AM

Patients are the lifeblood of every practice -- patient referrals are what keeps the heart pumping. Patient referrals can be one of the most effective and low-cost ways for a medical practice to expand its patient base. According to research from PricewaterhouseCoopers (PwC) Health Research Institute (HRI) it is not just the provider that has an impact on patient experience. In fact, staff attitude is also a main contributor to positive experiences according to 70% of consumers in the provider sector. In addition, personal experience was also found to be the top reason that patients choose a doctor or hospital.

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7 Strategies for Increasing Patient Referrals

Posted by Jerry Stone on Jul 21, 2017 4:10:33 PM

In today’s competitive healthcare environment, it is more important than ever to have a strong patient referral base.  Whether new business comes from other providers, by word of mouth, or through various marketing efforts, patients are the foundation of every medical practice and essential to success.

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PFCC: Reducing Medical Errors through Patient and Family Engagement

Posted by Jerry Stone on Jul 13, 2017 3:52:02 PM

Medical errors cause nearly 400,000 deaths annually and are the third leading cause of death in the US, second to heart disease and cancer. In fact, 10 percent of all U.S. deaths are now due to medical errors. Consequently, improving outcomes, reducing medical errors, and increasing patient safety has been a major focus for public policy and healthcare systems across the nation.

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8 Essential Practices for Creating an Exceptional Patient Experience

Posted by Jerry Stone on Jul 7, 2017 11:14:51 AM

In today’s healthcare environment, patient experience is more important than ever. Low patient satisfaction scores cannot only hurt a practice’s reputation, but they can also affect the bottom line. Practices that are able to create exceptional patient experiences while delivering quality care will not only stay competitive; they will consistently win the loyalty and business of patients.

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How Secure is Your Healthcare Data?

Posted by Jerry Stone on Jul 5, 2017 6:00:00 AM

Amidst another global ransomware attack this week, the second in just over a month, many organizations are asking themselves “how secure is their healthcare data?” The US-based pharmaceutical company Merck, and a health system in Pennsylvania are among the many organizations experiencing challenges from this most recent attack. Microsoft stated the attack spread across 64 countries and multiple industries. Regardless of the size of the organization almost everyone is at risk. In 2015, nearly ninety-one percent of healthcare organizations claimed to have had at least one data breach.

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30 Tips to Improve Patient Safety in a Medical Office

Posted by Jerry Stone on Jul 3, 2017 12:13:33 PM

Ensuring the safety of patients and employees while delivering top-quality care should be a priority for all medical practices, which is why implementing strong workplace safety policies and procedures is necessary to reduce practice risk and ensure an environment of safe care.

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The Importance of Patient Follow-Up

Posted by Jerry Stone on Jun 26, 2017 2:34:56 PM

In today’s healthcare environment, following up with patients is not only critical to compliance and outcomes, it is also a proactive approach to reducing risk and improving safety. According to one study of patients discharged after being prescribed a new medication:

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