The MedicalGPS Blog
The MedicalGPS Blog
Watch for These 5 Health Industry Changes In the Wake of Amazon's and Apple's Efforts to Lower the Cost of Healthcare
These 7 Mobile Apps will Improve Your Healthcare Practice's Vitals
7 Deadly Sins to AVOID When Fostering Patient Engagement
Mastery of the Patient Experience - MedicalGPS 2017 Year in Review
Patient Courtesy and Waiting Room Rounding Fosters Five-Star Customer Service - The Final Part of a Three Part Series
Effective Communication Techniques to Foster Five-Star Customer Service - Part Two of a Three Part Series
4 Things to Know About Online Physician Reviews
10 Things You Need to Know about the Final MACRA Rule for 2018
10 Tactical Techniques to Foster Five-Star Customer Service - Part One of a Three Part Series
Defining Standardization and Personalized Care
Patients Don’t Want a One Size Fits All Approach to Patient Care
What Do Patients Really Want?
The Impact of Patient Experience Scores on Quality
8 Ways Office Staff Can Help Improve Patient Medication Adherence
Tips to Improve Health Literacy
The Importance of Health Literacy
3 Best Practices for Improving Patient Education
Patient Engagement Strategies for Primary Care
How Improved Handoff Communication Can Help Reduce Medical Errors
11 Tips to Help Prevent Medical Errors
QPP Alert: 2018 Quality Payment Program Proposed Rule
Social Media and Healthcare: 10 Insightful Statistics
Identify Loyal Patients and Generate 5-Star Reviews with M3-Advocate®
10 Ways Staff Can Help Increase Patient Referrals
7 Strategies for Increasing Patient Referrals
PFCC: Reducing Medical Errors through Patient and Family Engagement
8 Essential Practices for Creating an Exceptional Patient Experience
How Secure is Your Healthcare Data?
30 Tips to Improve Patient Safety in a Medical Office
The Importance of Patient Follow-Up
June 30th CMS CAHPS for MIPS Enrollment Deadline: Don't Miss an opportunity for an Increase in Reimbursement
9 Strategies to Prevent Physician Burnout
Six Tips for Successful MIPS Implementation
6 Strategies for Improving Nursing Engagement
The Benefits of Engaged Nursing
What Medical Practices Need to Know about Millennials
4 Ways to Make the Patient Experience More Personal
The Patient Experience Begins in the Waiting Room
Ten Front-line Service Training Tips for Medical Staff
Tips for Improving Employee Engagement in Healthcare
World’s Biggest Global Cyber-Attack Wreaks its’ Havoc across the Globe
8 Facts About MIPS and the Quality Payment Program
The Importance of Employee Engagement in Healthcare
A Closer Look at MIPS Improvement Activities
One Size Doesn’t Fit All in Consumer Driven Healthcare
2 Tools to Consider Implementing on Patient Experience Week
Patient Experience Week
An Underutilized Strategy: Transparency in Healthcare
Patient Experience and the Convenience Nation
5 Strategies for Improving Patient Loyalty
Is Physician Burnout the Biggest Barrier to Physician Engagement?
What are the benefits of physician engagement?
Physician Burnout: Common Causes and Effects
Who is Responsible for Health Promotion and Education?
5 Patient Communication Principles That Convey Courtesy and Respect
The Challenges of Coordinated Care
The Impact of Coordinated Care on CG CAHPS and Patient Experience
If It’s Good for the Patient, It’s Good for the Business
Improving Medication Adherence
4 Strategies for Creating a Culture of Courtesy and Respect
10 Benefits of a REAL TIME Patient Feedback System
President Trump’s Pick to Lead CMS: Seema Verma’s Testimony Insights
How Long Will You Wait? 4 Simple Tips for Easing the Wait Experience
Facing the Challenge of Timely Care for CG CAHPS
4 Best Practices for Improving CG CAHPS- Provider Communication
Value Based Care, Here to Stay?
5 Essential Steps to Shared Decision Making
What to Make of Shared-Decision Making?
The Journey from Patient Satisfaction to Patient Experience
Don’t Overlook the Telephone: 5 Tips for a Better First Impression
2016 In Review - Top 5 Patient Experience Articles from the MedicalGPS Blog
Three Best Practices for Showing Empathy and Compassion in Healthcare
The Importance of Empathy in Healthcare
There are No Small Parts – Everyone Plays a Role in Patient Experience
Office Cleanliness: 3 Factors that Impact Patient Satisfaction
5 Tips for Improving Medical Staff Communication with Patients
The MACRA Final Rule: Questions and Answers
5 Patient Experience Benefits from Implementing a Mobile Strategy
7 Essentials for Physician Practices: It Starts With a Daily Huddle
Beyond CG-CAHPS: 3 Impressive Ways to Supplement Surveys
Making Patient Experience Personal
Great Expectations... and Their Effect on Patient Experience
Is Technology Interfering with the Patient Experience? 5 Suggestions to Navigate the World of Technology
Avoiding the 7 Deadly Sins of Patient Experience
5 Best Practices to Improve Telephone Responsiveness
Understanding Value Based Healthcare
What Your Practice Needs to Know About CG CAHPS
The Impact of Communication in Healthcare
Improving Patient Engagement through Technology
5 Forgotten Factors that Have Big Impact on Patient Satisfaction
Patient Experience: The Key to Improvement?
Improving Patient Satisfaction through Patient and Family Centered Care (PFCC)
Measuring Patient Data to Improve, Not to Impress
Using M3 Patient Experience® to Avoid Healthcare Litigation
Good Data Makes You Money - Part 2
Vital Steps to Cure Mediocre Customer Service: Healthcare Has an Opportunity
Improving the Patient Experience: Start Where the Patient Starts
Good Data Makes You Money - Part 1
Communication in Healthcare and the Effects on Outcomes and Revenue
The "Secret" to Ultimate Customer Service in Healthcare
Facing the Challenge of Patient Feedback and Reputation Management
PQRS: Making Transparency in Healthcare Work for You
10 Steps to Maximizing Patient Loyalty: How to Effectively Use Real-time Patient Feedback to Effect Positive Change within a Physician Group Practice
Recent News in Healthcare, Patient Satisfaction, HIPAA, and CG-CAHPS - September 16th, 2013
Patient Experience - Top Priority of Health Leaders for the Next Three Years
LinkedIn Confirms Account Passwords Hacked
Is Your Axe Sharp?
Are You Adopting 21st Century Customer Service?
Informed Consent; Will it Protect You?
300 Pounds Just Ain’t What It Used To Be!
Healthcare Reform; Will They Ever Get it Right?
When Is Hiding Medical Errors OK?
CMS Conversion Factor a Neutral Change (at least for the most part)
Experience, Not Satisfaction, Is the Key to Patient Feedback
What’s the Weirdest Interview Question You Ever Had?
With Republicans In, What’s Next With Healthcare?
Twitter is Going to Make Money Off of You; Are You Going to Make Money Off of Twitter?
PCWorld: “Has Twitter Lost its Tweetness?”
If Doctors Only Knew the Power They Hold.
Healthcare Reform at a Glance; Not Enough, But Take it as You Can Get It.
Healthcare Reform Gone Wild! What’s next?
Do You Manage or Lead?
How are You Managing in these Changing Times?
Playing Defense isn’t in the Best Interest of Americans’ Health
Economic Stimulus Plan - What Changes Have You Seen?
What Will I Do Differently?
Internet Explorer Still No. 1…but Fading
M3-Patient Experience Database Just Got Bigger!
For the Haitians, the Worst is Yet to Come!
Let the Lawsuits Begin!
Are you a Peter or a Paul?
Best of Luck in the Coming New Year!
How Can Twitter Improve Your Business?
When Will Google Take Over the World?
Do You Tweet – Or is Twitter Just a Passing Fad?
What’s Your Favorite Quote?
Why is the AMA Supporting the President’s Healthcare Reform Plan?
HITECH Act: Let’s Stay Focused on THE Low-Tech Solution
Got Budget-itis? Try a Good Dose of Balanced Benchmarking
Listening and Taking Action Curtails Litigation
Healthcare Reform = Healthcare Responsibility
Smoking Bans…Could that be REAL Healthcare Reform?
Honesty -- The Best Policy
Leadership...Just Requires You to be You.
Anti-kickback Law can ‘Kick’ You Where it Hurts!
MedicalGPS...Positioning Your Practice for Success!
Finally - we're blogging!
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